As part of quality assurance procedures, questionnaires were sent out asking young people for an evaluation of key aspects of the Youth and Connexions service.
Each question asked for comments and a rating as follows:
Excellent Good Ok Could be better
123 out of 250 questionnaires were returned with the breakdown as follows:
· Jules - 9%
· Rutland Youth Council – 7%
· UCC– 18%
· Engage – 6%
· Catmose College – 18%
· Uppingham Youth Club – 2%
· Virtual Babies – 3%
· CBEC – 14%
· Sexual Health – 6%
· Youth Chaos – 7%
· Young Inspectors – 10%
· 45% Excellent
· 40% Good
· 7% Ok
· 8% Could be better
- Good place to meet new people and build confidence
- Not enough room
- Excellent place to get information about colleges and jobs
- Very calm environment
Youth Workers and Connexions Advisers Relationships and Delivery:
· 65% Excellent
· 33% Good
· 1% Ok
· 1% Could be better
- Very helpful and supportive
- Steph’s service is amazing!
- Steph, Sam and Simon are great
- Youth workers are very helpful and give good information
- Too shy to talk
Activities And Services Provided:
· 43% Excellent
· 47% Good`
· 9% Ok
· 1% Could be better
What Things Are Great:
- Access to information relevant to me
- One to One meetings
- Good interviews and group activities
- Going out and doing fun stuff
- Get half a GCSE
- Gave me a lot of information
- Good to talk and understand things
- Very friendly
- Quad Biking/Low ropes
- Being with my friends
- Adrenalin Alley
- Meeting other young people
What Things Aren’t So Good:
- The Pool table
- Going out and not really doing anything, just look around
- A lot of work
- Staff not in all the time
- Need more activities
- People complaining
- Need more staff
- Need tea bar/snacks
What Would You Change To Make Things Better:
· More drop-in times, to be available on different days
· More activities and different things in clubs in all areas
· More staff
· Have more 1-2-1 interviews rather than group discussions
· More trips
· More time to talk
· Vending machine/tuck shop
· Do more sports activities
· Advertise activities in youth clubs better
· Decorate Jules
· New seats/sofas
The winner of the £25 voucher was Katy Lillywhite from UCC
These results will be displayed at all Projects and will be fed into our planning to make sure we have listened to what you have said and make some changes.
Thank you for taking the time to do this.
Rutland County Council Stronger Communities Team
Youth Provision in Rutland Survey
This survey was given to Rutland College and we asked for all students attending the college to complete the survey.
The college were given 220 surveys in line with their total number of students on roll.
We received 62 completed surveys back.
Although 62 responses were collected only 43 of these students are actual Rutland residents.
59% of the students who responded to the survey said they knew how to access support from Connexions or the Youth service.
When questioned on how to go about accessing the services provided by Connexions and the Youth service. 45% of the students surveyed gave an answer indicating they knew how to do this.
7% of the students who responded said they had not needed to access support provided by Connexions or Youth Service. But indicated they knew how these services could be accessed.
The remaining 7% said they did not know how to access Connexions or Youth service support.
The 62 young people who replied to the survey were asked which services provided in Rutland they had used within the last 6 months.
The options given are shown below and how many times they have been used by respondents. Some young people had used more than one service during the last 6 months.
Youth Service 5
Sexual Health 7
Youth Council 0
PAYP 13-19 0
None used 16
The survey also asked is there anything post 16 students in Rutland would like to see improved or provided. Responses given below:
Skate/ Bmx Park 4
Sports/ Gym Facilities 3
Access to Connexions 2
Youth Notice board 1
Connexions/Youth Service available to 19+ 1
Better awareness of available services 1
Finally all students surveyed were asked how they would like to receive promotional materials we send out.
Don’t want any 6
A few things I have picked up while carrying out this survey and over my work at RCC. We didn’t start working at the college until November this year meaning the students who didn’t come along to Jules had two months with no service.
We need to begin our work at the college earlier in the year in line with the new student intake in September. I think something like an assembly or going into tutor groups during the first couple of weeks of term. Would highlight our presence to the students and what we can offer.
At the moment students are less willing to miss lessons in the run up to exam time. So the bulk of our work should really be carried out during the autumn and spring Terms.
If they have not already been arranged it might be an idea to have our partnership agreement meetings before the summer holidays.
That way work can begin as soon as the students return in September.
Let me know if you need any further information.